AI is reshaping every industry, from manufacturing to healthcare. The coworking sector, too, is already feeling its transformative touch. Around the world, coworking spaces have started drawing on AI technology to enhance their offerings, such as by using facial recognition technology for access control, introducing smart booking systems, and integrating AI-powered virtual assistants into their provisions.
But these types of change are just the tip of the iceberg, and much greater opportunities are on the horizon. In fact, according to a 2023 survey from global real estate services company JLL, investors, developers and corporate occupiers anticipate AI and generative AI to be among the most influential technologies shaping the real estate landscape within the next three years.
To truly understand the size of this opportunity, it’s important to remember where the real power of AI lies: in its ability to process vast amounts of data that humans would find overwhelming and extract meaningful insights from it. This data-driven capability could revolutionise the coworking industry by personalising member experiences, optimising space utilisation, and enhancing building management.
For instance, AI could analyse member data to make recommended connections based on skills and interests, helping to foster a vibrant, collaborative coworking community. AI-powered tools could also analyse data on space usage patterns to identify underutilised areas and suggest ways to repurpose them that would increase collaboration and improve the overall work environment. The use of AI in coworking spaces is still in its early stages, but the potential it offers is endless.
What does this mean for corporate spaces?
AI is reshaping the coworking industry, and corporations must keep up with this trend. One major edge many corporations have is their access to vast amounts of data, which is crucial for AI’s success. By leveraging this, companies can gain important insights into employee behaviour, preferences and productivity. With the right AI-powered tools — and the people who know how to use them — this data can inform decisions about office design, layout and amenities, creating more effective and engaging workspaces. As coworking spaces become increasingly integrated with AI, corporations must consider how these technologies can enhance their own workplace strategies.